Who we are
Alaali Contracting is a leading outsource cleaning and support services contractor in Kingdom of Bahrain. Since 1989, Alaali Contracting has been vigorously managing cleaning contracts and providing exceptional services and support to both private and public sectors. Ever since, the top management has taken the leader role to continues improve the quality of the services provided through highly qualified and educated managers.
Alaali Contracting is registered for the following activities:
- General cleaning of buildings
- Other building and industrial cleaning actives – public and private utility contracts
- Combined facilities support activities (excluding guard and security activities)
- Other building and industrial cleaning activities
Quality
Since 1989, Alaali Contracting has set up reliable, guaranteed, and consistent support services management to many enterprise businesses. Our job is to provide superior quality and effective cleaning services through well trained and professional staff. Our cleaning and maintenance services designed to meet your needs by providing unsurpassed service at unbeatable rates.
Alaali Contracting is an ISO 9001 certified company thus we will ensure your facility is efficiently and effectively cleaned – exceeding your level of expectation.
Top Management
In Alaali Contracting Takes the Lead Role To ensure that the Quality Management System (QMS) is electively implemented, the top management undertakes the following responsibilities:
1. The top management appoints a Management Representative (MR) who daily reports to the top management about the performance of QMS and any need of improvement if required.
2. To review QMS annually to ensure its continuing suitability, adequacy, and electiveness.
3. To enhance customer satisfaction by meeting customer requirements.
Customer Satisfaction
Alaali Contracting makes sure that each requirement of our clients is systematically and properly met through our quality services. For this, we follow the below mentioned measures:
– Alaali Contracting performs regular customer survey by using customer feedback form.
– Customer feedbacks are reviewed and discussed during management reviews where the needful corrective and preventive actions can be initiated.
– Customer complaints are properly handled and recorded as per the documented mechanism of Corrective and Preventive Procedure.
